Turkish 3G Mobile Operators Move Quickly to Restore Service After Floods
I landed in Istanbul the night the rain began to fall. By the next morning, Istanbul had experienced its worst flooding in 80 years. Many parts of Istanbul were underwater, more than 20 people were dead, and several of the leading telecommunications providers had service interruptions, as floods destroyed equipment rooms. Dilithium was asked to quickly re-supply equipment as service providers are in the midst of 3G launches with attendant multimedia services.
Istanbul is steeped in history with the first settlements dating back to 6500 BC. However, today it is a modern city with a very well developed telecommunications infrastructure. Turkey is the 5th largest telecom market in Europe and one of the 15th largest markets in the world, with nearly 100% mobile penetration rate. It is a very competitive market and due to this fact and mobile saturation, service providers are racing to offer multimedia value added services as a way to differentiate their offerings and attract new customers and new revenue sources.
The major service providers are aggressively pricing multimedia services equivalent to voice pricing, as well as offering bundled voice, data, and video plans, with some premium options. The lead applications include Facebook mobile apps, portal access, mobile tv, video mail, and video conferencing. With relatively low internet and broadband penetration in Turkey, mobile phones will be the key to accessing content from the web.
